Terms of service

Last Updated: 6 August 2026

Welcome to yellowcrumb.com, operated by Yellow Crumb, Pune, Maharashtra, India.

By accessing or using this Website, creating an account, placing an order, or purchasing products from us, you agree to be bound by these Terms & Conditions ("Terms").

Please read these Terms carefully before using the Website.

1. About Yellow Crumb

Yellow Crumb provides food products, baking ingredients, mixes, and related products through its Website.

Our Website currently displays products including baking ingredients and ready-to-use food mixes. Product availability, pricing, descriptions, images, and other information may change from time to time.

2. Eligibility

By using this Website or placing an order, you confirm that:

You are legally capable of entering into a binding agreement under applicable law.
The information provided by you is accurate and complete.
You will use the Website only for lawful purposes.

If you are purchasing products on behalf of another person or organisation, you confirm that you have the authority to do so.

3. Website Use

You agree not to:

Use the Website for unlawful purposes
Attempt to gain unauthorised access to the Website or its systems
Interfere with Website security or functionality
Submit false, misleading, or fraudulent information
Use automated methods to abuse or excessively access the Website
Copy, reproduce, distribute, or exploit Website content without permission

Yellow Crumb reserves the right to restrict or terminate access to the Website where misuse or violation of these Terms is identified.

4. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, ingredients, availability, and other information displayed on the Website are accurate.

However:

Product colours and appearance may vary from images shown on different screens.
Packaging may change from time to time.
Product availability may change without prior notice.
Minor differences may occur between product images and the actual product received.

Customers should always check the product packaging and label for the latest information, including ingredients, allergens, nutritional information, preparation instructions, storage instructions, and best-before information.

5. Food Products and Allergens

Customers are responsible for reviewing the product information and ingredient/allergen declarations before purchasing or consuming a product.

If you have a food allergy, intolerance, dietary restriction, or other specific dietary requirement, please review the product label carefully and contact Yellow Crumb before placing an order if you require clarification.

Yellow Crumb products should be stored and prepared according to the instructions provided on the product packaging.

6. Prices

All product prices displayed on the Website are subject to change without prior notice.

Applicable taxes, shipping charges, discounts, promotional offers, or other charges may be displayed separately during the ordering process where applicable.

We reserve the right to correct pricing or product-information errors.

If an order has been placed using an incorrectly displayed price, Yellow Crumb may contact the customer regarding the error and may cancel the order where appropriate.

7. Orders

Placing an order on the Website constitutes a request to purchase the selected products.

An order may be subject to verification and acceptance by Yellow Crumb.

We reserve the right to cancel or refuse an order in circumstances including:

Product unavailability
Incorrect product or pricing information
Suspected fraudulent or unauthorised activity
Delivery limitations
Incorrect or incomplete customer information
Other circumstances where fulfilment is not reasonably possible

If an order is cancelled after payment has been received, the applicable amount will be refunded through the relevant payment method or process.

8. Payment

Orders must be paid using the payment methods made available on the Website.

Payments may be processed by third-party payment service providers.

Yellow Crumb does not guarantee uninterrupted availability of any particular payment method.

If a payment is unsuccessful, the order may not be processed until successful payment is confirmed.

9. Shipping and Delivery

Orders will be shipped to eligible delivery locations supported by Yellow Crumb and its logistics partners.

Delivery timelines are estimates and may vary depending on:

Delivery location
Product availability
Courier/logistics conditions
Weather
Public holidays
Operational disruptions
Other circumstances outside our reasonable control

Customers are responsible for providing an accurate and complete delivery address and contact information.

Please refer to our Shipping Policy for additional information.

10. Returns, Refunds and Damaged Products

Returns, replacements, refunds, and cancellations are subject to our applicable return/refund policy and the nature of the product.

As our products include food and consumable items, certain products may not be eligible for return after delivery due to health, hygiene, and food-safety considerations.

If a product arrives damaged, defective, incorrect, tampered with, or otherwise has an issue, please contact us as soon as possible with your order details and supporting photographs or other relevant information.

11. Cancellation

If you wish to cancel an order, please contact Yellow Crumb as soon as possible.

Cancellation may not be possible once an order has been processed, packed, dispatched, or handed over to a delivery partner.

Any eligible refund will be processed according to the applicable refund procedure.

12. Intellectual Property

All content on the Website, including but not limited to:

Logos
Brand names
Product images
Text
Graphics
Designs
Videos
Website layout
Product descriptions

is owned by or licensed to Yellow Crumb unless otherwise stated.

You may not reproduce, modify, distribute, publish, sell, or commercially exploit Website content without prior written permission.

13. User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for activities performed through your account.

You should notify us if you believe your account has been accessed without authorisation.

Yellow Crumb reserves the right to suspend or terminate accounts where necessary to protect the Website, customers, or business.

14. Contact Forms and Communications

Information submitted through contact forms, newsletter subscriptions, or other communication features must be accurate and lawful.

You agree not to submit spam, malicious content, fraudulent information, or content that infringes another person's rights.

15. Promotions and Discounts

Promotional offers, discount codes, campaigns, and other offers may be subject to additional terms.

Unless otherwise stated:

Offers cannot be combined.
Offers may have limited validity.
Yellow Crumb may modify or withdraw an offer where reasonably necessary.
An offer may be subject to product, quantity, location, or order restrictions.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Yellow Crumb shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of the Website or products.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

17. Website Availability

We aim to keep the Website available and functioning properly, but we do not guarantee that it will always be available, uninterrupted, error-free, or free from viruses or other harmful components.

We may temporarily suspend Website functionality for maintenance, upgrades, security, technical issues, or other operational reasons.

18. Third-Party Services

The Website may use third-party services including payment gateways, shipping providers, analytics services, hosting providers, and other technology services.

Your use of such services may also be subject to the third party's terms and policies.

19. Changes to These Terms

Yellow Crumb may update these Terms from time to time.

Updated Terms will be posted on this page with a revised "Last Updated" date.

Your continued use of the Website after an update constitutes acceptance of the revised Terms, subject to applicable law.

20. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the applicable laws of India.

Subject to applicable law, courts having jurisdiction in Pune, Maharashtra, India shall have jurisdiction over disputes arising from or relating to these Terms.